PRIVACY POLICY

If you have questions, contact us at:

• Email: hello@aculeo.co
• Mailing Address: Aculeo Technologies LLC
  6541 E Tanque Verde Rd #27
  Tucson, AZ 85715

1. Scope

This Privacy Policy applies to information collected through our Site and Services, including communications (email, forms, chat, phone, SMS). It does not apply to third-party websites or services linked from our Site.

2. Information We Collect

A. Information You Provide

• Name, email address, phone number
• Company name, job title
• Account credentials
• Billing and transaction metadata (payment card data is handled by processors)
• Communications and support inquiries
• Content submitted through the Services

B. Information Collected Automatically

• IP address
• Browser and device identifiers
• Usage data, pages viewed, timestamps
• Cookies and similar technologies
• General geolocation derived from IP

C. Information from Third Parties

• Integration partners
• Analytics providers
• Publicly available sources (where permitted)

3. How We Use Information

We use information to:

• Provide and maintain Services
• Authenticate users
• Provide support
• Send service and administrative communications
• Improve functionality and analytics
• Prevent fraud and security incidents
• Comply with legal obligations
• Send marketing communications (where permitted or with consent)

4. SMS and Mobile Messaging (TCPA Compliance)

If you provide your mobile phone number and affirmatively opt in (e.g., checking a box, submitting a form, or replying with a keyword), you expressly consent to receive recurring automated marketing and non-marketing text messages from Aculeo at the number provided.

Consent is not a condition of purchase.

Message Types May Include:

• Account alerts
• Service notifications
• Security messages
• Support communications
• Promotional or marketing content (if separately opted in)

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
For help, reply HELP or contact
support@aculeo.co.

We may use automated technology to send messages and maintain records of consent in accordance with applicable law.

SMS Data Use Disclosure (A2P/10DLC Compliance)

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing to subcontractors in support services (such as messaging platform providers, customer service vendors, and technical infrastructure providers) is permitted solely for the purpose of providing messaging services.
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We may share information:

A. Service Providers

Hosting, analytics, payment processors, communications providers, SMS vendors.

B. Legal Requirements

To comply with law or protect rights and safety.

C. Business Transfers

In connection with mergers, acquisitions, or asset sales.

D. With Your Direction

When you enable integrations or request disclosure.

6. Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

However, we may “share” certain identifiers or online activity data with analytics or advertising partners for cross-context behavioral advertising as defined under California law.

Residents of certain states may opt out of:

• Sale of personal information
• Sharing for targeted advertising
• Profiling in furtherance of significant decisions (if applicable)

To exercise this right, visit:
https://aculeo.co
Or email:
hello@aculeo.co

7. U.S. State Privacy Rights

If you are a resident of California, Colorado, Virginia, Connecticut, Utah, Texas, Oregon, or another state with applicable privacy laws, you may have the following rights (subject to verification and legal exceptions).

A. Categories of Personal Information Collected and Disclosed (Last 12 Months)

We collected the following categories of personal information, and disclosed them for business purposes as indicated:

• Identifiers (name, email, IP, phone) → Service providers
• Commercial information (transaction metadata) → Payment processors
• Internet or network activity → Analytics providers
• Geolocation data (general location derived from IP) → Hosting and infrastructure providers
• Professional/employment information (company name, job title) → Service providers
• Inferences drawn from usage data → Analytics providers
• Other information you provide → Service providers

Sources of personal information:

• Directly from you
• Automatically via cookies and similar technologies
• Service providers and integration partners
• Public sources (where permitted)

B. Your Privacy Rights

Depending on your state, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Obtain a portable copy of data
• Opt out of sale or targeted advertising
• Limit use of sensitive personal information (California)
• Appeal a denied request

To exercise your rights, email: hello@aculeo.co.
We will verify your identity before fulfilling requests.

C. Sensitive Personal Information (California)

We may collect limited sensitive personal information, such as account credentials. We do not collect precise geolocation data.

We use sensitive personal information only to:

• Provide Services
• Prevent fraud and enhance security
• Comply with legal obligations

We do not use or disclose sensitive personal information for purposes other than those permitted under California Civil Code §1798.121.

D. Appeals Process

If we deny your request, you may appeal by emailing: hello@aculeo.co with the subject line: Privacy Appeal.

E. Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

8. Marketing Communications (CAN-SPAM Compliance)

We comply with the CAN-SPAM Act and applicable state laws.

All marketing emails:

• Clearly identify Aculeo as the sender
• Include our valid physical postal address: [Full Legal Company Name, Street Address, City, State ZIP]
• Provide a clear unsubscribe mechanism

You may opt out at any time by clicking the unsubscribe link in emails or contacting
hello@aculeo.co.
We process opt-out requests within legally required timeframes. Administrative/service messages may still be sent.

9. Cookies and Tracking Technologies

We use cookies to:

• Operate and secure the Site
• Remember preferences
• Analyze usage
• Measure marketing effectiveness

You may control cookies via browser settings. However, if we use tracking pixels, analytics services (such as Google Analytics), or retargeting technology, browser settings alone may not opt you out of all tracking. Residents of California, Colorado, Connecticut, and other states with applicable laws may also opt out of targeted advertising as described in Section 6.

We honor Global Privacy Control (GPC) signals where required by law.

10. Data Retention

We retain information as long as reasonably necessary to:

• Provide Services
• Maintain records
• Comply with legal obligations
• Resolve disputes

SMS consent logs may be retained to demonstrate compliance.

11. Security

We use reasonable administrative, technical, and physical safeguards. No system is completely secure.

12. International Data Transfers

If you access the Services from outside the United States, your data may be processed in the U.S. or other countries. We implement appropriate safeguards where required.

13. Children’s Privacy

The Services are not directed to children under 13 (or under 16 where required by law). We do not knowingly collect personal information from children.

14. Third-Party Links

Third-party sites and integrations operate under their own privacy policies.

15. Changes to This Policy

We may update this Privacy Policy periodically. We will revise the “Last Updated” date and post the updated version on our Site.

16. Contact Us

• Aculeo Technologies LLC
• Email: hello@aculeo.co
• Address: [Full Legal Company Name, Street Address, City, State ZIP]